Rewards

Points - Earn 1% back on every purchase to spend on that new treat or toy you've been eyeballing!

Buying Cards - Most of our brands offer Buy 12 Get 1 free on food purchases. To check to see if your brand participates Click Here!

Additional Discounts - We have new deals every month! Check with our team in-store or sign up for an account online to make sure you're on our email list! Click Here to see what deals are coming up!

Where is In-Store Pickup offered? 

In-Store Pickup is available at all All Natural Pet Supply stores.

We are happy to run your order out to your car - call the store at arrival.

What days do you offer In-Store Pickup? 

In-Store Pickup is available every day the store is open.

What is the cutoff time for In-Store Pickup? 

All orders received before 5PM are eligible for same-day In-Store Pickup.

What if I place my order after the cutoff time? 

All In-Store Pickup orders placed after 5PM will be available when we open the following morning.

In-Store Pickup orders placed outside of our normal business hours will be available two hours after we open the following business day.

How long does it take to process my order?

 In-Store Pickup orders are completed within 2 hours of receiving.

We will email all customers as soon as their orders are ready.

Please wait for email confirmation before picking up your orders or call ahead.

How much does In-Store Pickup cost?

 Our In-Store Pickup service is FREE.

Customers simply pay for their items, with no additional fees applied. 

Is there a minimum purchase requirement?

No.

How do I order? 

All orders must be placed on our website, shop.allnaturalpetsupply.com. Please select In-Store Pickup and verify store location during checkout.

Do my online orders qualify for your Loyalty points and Frequent Buyer programs? 

Yes. All orders placed through our website automatically earn loyalty points. Eligible food and litter purchases will also receive frequent buyer benefits.

Who do I contact with questions about my order? 

Please call the store to which your order was placed.

How do I return something purchased online?

All returns must be processed at the location where the order was placed to. Battle Ground, Camas or Hazel Dell.

RETURN POLICY

We will gladly refund the full purchase price if you are not satisfied with your purchase, within 14 days, if accompanied by a receipt. Returns outside of the 14 days will be at the managers discretion for store credit. Beds, car seats, apparel, cat trees and pharmacy flea/tick prevention products must be in new and unused condition, with the original packaging. Customers paying by check are required to wait 14 days for a refund. If a product makes your pet sick please let us know so we can report it back to the brand.